Every review is a chance to earn trust.
Bring customer reviews together, reply with AI,
and discover what keeps people coming back.
“Great coffee and such a warm welcome. We will be back!”
Wherever customers share their experience,
be there to listen.
Google Maps
GoFood
GrabFood
ShopeeFood
TripadvisorSpend less time switching apps.
Start meaningful conversations from one inbox
that brings everything into focus.
Your customers, heard in one place.
There is more to a review than a star rating.
Find the moments worth celebrating
and the details you can improve.
Natural reply suggestions in Bahasa Indonesia. Choose your tone, make it your own, and send when you are ready.
“Thanks for stopping by! We are so glad you enjoyed the coffee. Looking forward to welcoming you back.”
Spot patterns across taste, service, pricing, wait times, and cleanliness.
One- and two-star reviews are flagged so your team knows what needs attention first.
Type its name or paste its Google Maps link. We find your other branches and the competition around them, already on a map.
Bring reviews into one inbox. Sentiment and topic analysis help you understand the customer experience.
Use AI reply suggestions, address important feedback, and follow your rating over time.
From one storefront to multiple locations.
ManageBiz gives you the space to
focus on the business you are building.
LOCAL BUSINESSES. PROFESSIONAL STANDARDS.From dine-in reviews on Google Maps to delivery feedback on GoFood and GrabFood, understand the complete customer experience.
Take care of your reputationReview collection varies by platform. Find your Google listing, connect Tripadvisor, or import review exports from the GoFood and GrabFood merchant portals. Visit the ManageBiz features page for platform support details.
AI drafts suggested replies. You can choose a tone, review the content, and edit it before sending. You stay in control of every response.
Yes. ManageBiz understands reviews in Bahasa Indonesia, English, or a mix of both, and helps draft polite, natural replies in Bahasa Indonesia.
Start free with a Personal account — no credit card required. Type your business name and we find your branches and competitors on Google Maps. Visit the pricing page for plan details.
Less time switching apps.
More time for your customers.