ManageBiz
AI-powered review management for Indonesia

Every review.
One inbox.
Replies in seconds.

ManageBiz brings reviews from Google Maps, GoFood, GrabFood and more into a single inbox — with AI reply suggestions and sentiment analysis, so you can protect your rating without living in five apps.

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Reviews from the platforms your customers use

  • Google MapsGoogle Maps
  • GoFoodGoFood
  • GrabFoodGrabFood
  • ShopeeFoodShopeeFood
  • TikTok ShopTikTok Shop
  • TripadvisorTripadvisor
  • TravelokaTraveloka

Everything you need to manage your reputation

Built for owners who'd rather run their business than refresh review apps.

One inbox for every platform

Google Maps, GoFood, GrabFood, ShopeeFood, TikTok Shop, Tripadvisor and Traveloka — every review lands in one place. No more switching between merchant apps.

AI reply suggestions

Get a natural reply in Bahasa Indonesia in seconds. Pick a friendly, formal, or concise tone, edit if you like, and send.

Sentiment & topic analysis

AI tags every review as positive, neutral or negative and pulls out what it is about — taste, price, service, speed, cleanliness.

Negative review alerts

Ratings of 1–2 stars are surfaced the moment they arrive, so you can respond before they cost you customers.

Actionable insights

Rating trends, per-platform scores and a weekly highlight that tells you what customers praise and what to fix.

Web, iPhone & Android

Reply from your desk or on the go. The same account, the same inbox, on every device.

Up and running in minutes

  1. 1

    Connect your platforms

    Search for your Google listing, connect Tripadvisor, or import the review export from your GoFood or GrabFood merchant portal.

  2. 2

    Reviews flow into one inbox

    ManageBiz syncs reviews automatically and AI analyzes sentiment and topics in the background.

  3. 3

    Reply and improve

    Answer with AI-drafted replies, follow up on flagged reviews, and track your rating week by week.

Made for Indonesian businesses

Whether you run one warung or fifty outlets, ManageBiz reads reviews written in Bahasa Indonesia, English, or a mix of both — and drafts polite, natural replies in Bahasa Indonesia.

See plans
  • Restaurants & cafés
  • Hotels & villas
  • Salons & beauty clinics
  • Retail stores
  • Marketing agencies
  • Multi-outlet brands

Start replying to every review today

Try ManageBiz free for 14 days. Connect your first platform in under five minutes.

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